UBS pride ourselves on delivering a quality service at a competitive rate. We have a team of highly trained staff that are dedicated to our ethos and are committed to providing outstanding results.
UBS are experienced in providing reactive day to day building maintenance, planned preventative and cyclical maintenance, measured term maintenance and emergency out of hours services. Our aim is to maintain an enviable first time fix rate to minimise any disruption that may be caused and we achieve this by working closely with our customers as part of our commitment towards mutually agreed objectives.
Accountability is key to our success and a full range of management reporting and audit facilities help not only us, but our customers effectively manage their maintenance requirements. Our pricing structure is fair, accountable and transparent – UBS is a company which has built its reputation on its honesty and integrity and it is our commitment to customer satisfaction at every level which continues this reputation.
KPI statistics form a large part of our reporting procedures and we are committed to understanding our customers and developing our services to meet their needs, not only in terms of maintenance services but also their administrative procedures. Every job is carefully tracked and audited to help us continually improve the levels of service to all of our customers.
As a natural progression from reactive and planned maintenance we also carry out quoted minor works and refurbishments, and can also handle larger project work for our customers.
The advantages of using us for this type of work as well as your maintenance is that we directly employ a wide variety of trades so that all of the work could be carried out and coordinated by one contractor and not several. Furthermore, you would be employing someone you already have a rapport and trusted relationship with.
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Unique Building Services (UBS) LTD